How do I order?
Choose a fabric and color, then the pleat style, then enter your width and length in whole inches. You'll see the price as you go, and your curtains are made to that size after you order.
How do I measure my windows?
Our measuring guide walks you through it step by step. Measure to the nearest whole inch; we make every panel to the width and length you enter.
How long does delivery take?
Every curtain is made to order: 7–10 business days to make, then 3–6 business days in transit. Most orders arrive in 2–3 weeks. See our Shipping policy.
How much is shipping?
Shipping is free on orders of $299 or more. Orders under $299 ship for a flat $18.95. We ship within the United States only.
Can I see the fabric before I order?
Yes. Your first 5 swatches are free, then $1 each, up to 10 per order. Order swatches.
What is your return policy?
Items that aren't made to your measurements can be returned within 30 days of delivery for a refund. Made-to-order curtains are cut and sewn to your measurements, so they can't be returned for a change of mind or a measuring mistake; if they arrive damaged, flawed, or not as ordered, email us within 30 days of delivery and we'll remake or refund them. See our Return & refund policy.
Can I cancel my order?
You can cancel free of charge within 12 hours of ordering. After that, canceling costs 25% of the curtains' price until your order ships. See Cancellations.
How do I track my order?
When your curtains ship, we email you a tracking number. You can also see your orders on the Order tracking page.
Which payment methods do you accept?
Visa, Mastercard, American Express, Discover and other major cards, PayPal and Venmo, Shop Pay, Apple Pay and Google Pay. See our Payment policy.
How can I contact you?
Company name: The Workroom Company LLC
Registration number: 2026-002047039
Phone: +1 (213) 557-3153
Email: support@theworkroomcompany.com
Address: 30 N Gould St PMB48779, Sheridan, Wyoming 82801, United States
Business hours: Monday–Friday, 9am–6pm Eastern Time
Response time: within one business day