Last updated: October 24, 2026
The Workroom Company is owned and operated by The Workroom Company LLC. This page explains which payment methods we accept and how payment works when you order from theworkroomcompany.com.
Accepted payment methods
The payment methods available for your order are shown at checkout.
- Credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay and Elo.
- PayPal and Venmo: pay with your PayPal account, or with Venmo through PayPal.
- Shop Pay: Shopify's express checkout with your saved details.
- Apple Pay and Google Pay: on supported devices and browsers.
Secure payments
Payments are processed by Shopify on its secure, PCI DSS–compliant checkout. Your full card number is never shared with us or stored by us.
When will my payment be charged?
Your card is authorized when you place your order and charged within 5 days. If a payment can't be authorized, the order isn't placed. Orders we can't make are canceled and never charged.
Payment verification
Every payment is screened for fraud by Shopify. Occasionally an order is held for review — for example, when the billing and shipping details don't match. If we need to confirm anything, we email you before your curtains go into production; an order we can't verify is canceled and never charged.
Currency
All prices are in US dollars, and every order is charged in US dollars. Shipping and any applicable tax are shown at checkout before you pay.
Payment problems
If your payment is declined or checkout doesn't go through:
- Check that your billing and payment details are correct.
- Make sure your card or account is active and has enough available funds.
- Try another payment method.
- Contact your bank or payment provider if the problem continues.
Still stuck? Contact us using the details below.
Cancellations and refunds
You can cancel free of charge within 12 hours of ordering — see Cancellations. Refunds go to the original payment method — see our Return & refund policy.
Contact us
Company name: The Workroom Company LLC
Registration number: 2026-002047039
Phone: +1 (213) 557-3153
Email: support@theworkroomcompany.com
Address: 30 N Gould St PMB48779, Sheridan, Wyoming 82801, United States
Business hours: Monday–Friday, 9am–6pm Eastern Time
Response time: within one business day